American Property Claims News

Press Releases
08/11/2008 •APC analyzes fixed property loss data.
03/04/2008 •APC expands and adds to core nucleus.
01/03/2007 •APC lands three new property clients
06/05/2006 •APC starts pilot program with two new national insurance carriers
03/15/2006 •APC deploys "Rapid Response" inspection teams in six metro locations

APC analyzes fixed property loss data  •  August 11, 2008

American Property Claims, the leading national property damage adjusting firm, and division of AutoClaims Direct Inc., today announced statistical reporting data regarding fixed property severity and loss frequency involving automobiles.

In a report sampling 10,000 auto claims it was revealed that the loss ratio involving vehicles hitting fixed property (landscape, fences, commercial buildings, and residential property) occurred at a rate of 15 losses per every 1000 claims filed. "This means that on average, 1.5% of all auto claims will involve some vehicle impacting fixed property." states APC Chief Operations Officer Tara Esquivel. "We often find adjusters paying contractor bids in an effort to resolve these seemingly small losses. This is tempting but usually results in many claims being grossly overpaid. Our ACD adjusters who handle property losses conduct full in person assessments and prepare complete damage appraisals line by line."

The average severity for fixed property losses in 2008 is currently at $2921.27. While the scope and extent of damage can vary greatly for each individual loss, this statistical average gives managers a basis to work with in the auto sector when allocating reserves for fixed property losses. "We find in our analysis that by completing a full damage appraisal with our staff adjusters we are able to settle claims on average $1770 less per file than paying purely off a bid.

APC expands and adds to core nucleus  •  March 4, 2008

American Property Claims, the leading national property damage adjusting firm, today reported significant increases in claims processed over the past twelve months in addition to new key staff appointments. APC is the property division of the forward thinking parent company AutoClaims Direct Inc.

The past calendar year has seen APC process just over 9,000 claims. American Property Claims has utilized this new growth period to primarily focusing on developing a core team of account supervisors to manage new accounts as the division expands.

“In 2006, as our client's expressed a need for a quality property damage adjusting firm, we created APC as a direct extension of our existing parent company AutoClaims Direct. By tailoring our preeminent auto claims business model to the needs of the property industry we were able to efficiently handle a large variety of homeowner's losses with amazing results and client cost reductions. We have taken a very selective approach to our growth plan for American Property Claims since its inception. Our primary goal has been to deliver fast, accurate and professional property damage appraisals through honing the skills of our appraisal teams." States APC President, Ernie Bray. "Our executive panel wanted to see one full calendar year of results before embarking on expansion plans. The results that have been seen during this relatively short time span have proven grounds for APC to begin pushing forward with plans to grow and expand into a larger share of the current property claims market. With the addition of several new account managers and a veteran property claims supervisor overseeing the new growth and development of APC, I feel we have the base nucleus in place to deliver unmatched results in the property damage adjusting and appraisal sector of the industry," added Bray.

American Property Claims (APC) specializes in homeowner's claims including; manufactured homes, residential, commercial, water losses, fire losses, hail damage, recreation vehicles, and specialty fixtures. APC provides live real time file access to the insurance adjuster along with online file completion and reporting.

APC lands three new property clients  •  January 3, 2007

American Property Claims, a leader in property damage appraisal services, today announced the addition of three new property clients who will be utilizing APC's services.

These carriers will be utilizing APC's DirectLink property claims management software to manage and dispatch files to APC's staff of field appraisers. All three had worked with American Property's auto division, AutoClaims Direct with great success. President Ernie Bray stated, "Our property claims management solution led by CTO Adam Nazar has created simply the best system industry wide for property damage appraisal management. Our new clients will greatly benefit from our customized features. We aim to take the property and homeowners claims side of the industry by storm."

CTO Adam Nazar added, "APC has been deploying our system in select parts of the country as we plan to grow strategically to meet our clients needs. Our system has also been developed to handle CAT claims which can serve any portion of the country."

APC, a division of AutoClaims Direct Inc, specializes in residential and mobile home damage appraisals along with cutting edge property claims management software.

APC starts pilot program with two new national insurance carriers  •  June 5, 2006

American Property Claims is pleased to announce the signing of two new national insurance carriers to its fast growing client portfolio. Both carriers had been utilizing APC's Directlink claims software to manage both their auto and property solutions.

"With our new focus on our property claims solution we have enhanced our Directlink software package to service residential homeowners claims. Our Directlink claims system continually proves time and time again that results are the only thing that counts." stated Ernie Bray, President of AutoClaims Direct. "The enthusiasm our new clients have shown during the pilot has been very exciting. Both have experienced a streamlined workflow process and lower cycle times. APC's feedback so far has been excellent." Tara Esquivel, VP of Operations stated that, "Client's who experienced our software solution for the auto sector have been true advocates for their property departments. We have customized and tailored our DirectLink system to focus strictly on residential and homeowners claims therefore providing our clients a true Auto and Property solution."

APC deploys "Rapid Response" inspection teams in six metro locations  •  March 15, 2006

Prescott, AZ [March 15, 2006] --- American Property Claims, the nation's leading property damage software solutions and services provider today announced the formation of "Rapid Response" inspection teams in six metro locations throughout the country. These "Rapid Response" teams utilize wireless technology to the fullest extent allowing appraisers to photograph, write the damage appraisal and upload the completed product in real time to the insurance client.

"Our rapid response philosophy has taken our company one step further in providing legendary customer service." States Ernie Bray, President of ACD, American Property Claims parent company. "As the industry leader in auto and property damage solutions we seek to leverage and maximize technology. Real time access in the field provides our clients with more accurate assessments while cutting claim cycle times even further."

"Our appraisers and inspectors are typically outfitted with wireless cell phones, GPS tracking in their vehicle, wireless internet access and web based appraisal software." added Bray. "We continue to push the use of technology to the next level in both the auto and property claim industries."

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